Working Hours: 37.50 per week (Flexible and part time working offered by agreement)

Salary: circa £70,000 per annum

Contract: Permanent

Deadline: 26 February 2024

First Interview: 11 March 2024

Second Interview: 18 March 2024

Final Interview: w/c 25 March 2024

Preferred Start Date: May 2024

Retail at Leeds Hospitals Charity


We have two charity shops in Leeds and two gift shops in Leeds Hospitals and we are looking to expand our current operation. All profits are used to support Leeds Hospitals funding everything from equipment in Leeds Children’s Hospital to funding cancer research in Leeds Cancer Centre.


The charity has grown significantly and has led on some high-profile appeals such as the Rob Burrow Centre for Motor Neurone Disease which has already generated more than £5 million and attracted international media coverage. Last year we awarded more than £13 million in grants to Leeds Hospitals. It is an exciting time to join the charity with so much potential for growing our retail operation and considering other commercial opportunities that would enable us to raise much needed funds.

The Role

The Director of Retail is a brand new and exciting role that will be responsible for developing and delivering an ambitious 5-year retail strategy across multiple shop sites to grow the Charity’s net income. Reporting to the CEO, their key responsibilities will be to: 

  • Develop and present the 5-year retail strategy to the Board.
  • Translate strategic goals into operational plans to achieve required levels within sales and profits, providing regular accurate analysis of performance through defined KPIs.
  • Manage our retail property portfolio, ensuring that leases on existing shops are handled in a timely and professional manner, and new shops are sourced, negotiated, and opened to fulfil strategic plans to maximise the trading potential of our catchment area.
  • Inspire, train, and lead the Retail Team to achieve income targets and other key performance indicators such as Gift Aid sign ups.
  • Develop marketing plans to maintain and source high levels of quality donated stock.

 The successful candidate will have:

  •          Proven experience of retail management across a regional or national operation including retail business planning & implementation.
  •          Demonstrable experience of managing, leading, and developing a team.
  •          Significant track record in significantly driving sales income and net profit and controlling costs. 
  •          Excellent organisational and time management, able to prioritise and work to deadlines.
  •         Ability to work collaboratively internally and externally.

A full induction will be given so charity experience isn’t essential, and we would expect this person to be aligned to our values of working together, being transparent and transforming lives.

Download the full Job Description

To apply for this position, or find out more about the role, please send a copy of your up to date CV to [email protected] .

Benefits of working at Leeds Hospitals Charity

We are a Disability Confident Employer

Closing date for applications is Monday, 26 February 2024.