When someone is admitted to hospital after experiencing a neurological condition, like a stroke, family members often become carers overnight with little preparation, whilst still coping with the shock of illness, and uncertainty about recovery.

Patients who have a neurological condition often spend a longer period of time in hospital and have complex rehabilitation needs. There are often concerns from carers about housing, care arrangements and financial hardship which can lead to carers feeling anxious and overwhelmed. Over the past two years, demand for support from family members has increased by 44% with referrals to Carers Leeds from Chapel Allerton Hospital, rising from just three in 2022-23 to 37 the following year.

That’s why, thanks to your donations, we have provided £49,985 to fund an additional dedicated Carer Support Worker. Vikki Caroline, employed by Carers Leeds, is the new Hospital Carer Support Worker there to support existing and new carers.

The Carer Support Worker, who is part of a team from Carers Leeds, will work closely with the hospital ward teams to ensure carers are identified and are supported in the hospital journey. Carers Leeds will be there to provide carers with expert guidance, from explaining hospital processes, to offering emotional support and helping them navigate health, care, housing and welfare systems. When the time comes for a patient to return home, Vikki will be there to support difficult but essential conversations around discharge, ensuring carers’ concerns are understood and addressed sensitively.

“I’m here to provide guidance and support to carers during what can offer be a challenging and emotional time. Alongside my professional role, I also have personal experience as an unpaid carer, which has given me a deeper understanding of the realities that carers face. I recognise the stress, uncertainty, and emotional strain that can arise in these situations. I understand how overwhelming it can be, especially when difficult decisions need to be made, such as arranging home care or finding a suitable care home. I am passionate about ensuring carers have someone they can turn to for support, reassurance and guidance.”

It is envisaged that Vikki can provide around 100 carers with tailored one‑to‑one support, helping them feel listened to, informed and more confident, for example in their ability to manage caring responsibilities at home. It will also benefit patients, helping them have a smoother discharge improved wellbeing and a greater likelihood of successful recovery at home.