Lottery Frequently Asked Questions Play Now | Lottery Home | Rules | Winners To help you make an informed decision about taking part in our weekly lotteries, we have put together a few FAQs We are a lottery that is offering you a great way to support Leeds Teaching Hospitals NHS Trust through Leeds Hospitals Charity. Please reach us at [email protected] if you cannot find an answer to your question. How do I contact you? Leeds Hospitals Charity Lottery Trust Headquarters Beckett Street St James’s Hospital Leeds LS9 7TF Tel: 0113 360 4848 Office hours Monday to Friday, 0900 - 1700 leedshospitalscharity.org.uk Someone came to my house today - was this you? We are using professional fundraising agencies: The Fundraising Partnership, SEC Fundraising Ltd and Family First Professionals to help raise vital funds for Leeds Hospitals Charity, both residential (door-to door) and at private sites (supermarkets and GPs). We use agencies to help promote our weekly lottery and to engage new supporters and ask them to support Leeds Hospitals Charity. Our fundraisers will wear branded Leeds Hospitals Charity jackets and will have official ID cards that will carry the name of the agency that they work for. They will also have iPads to sign people up electronically. All personal details are securely held and cannot be accessed by the individual fundraiser. Our fundraisers work across the following areas: Leeds, Wakefield, Huddersfield, Bradford, York and Harrogate. For up to date locations visit The Leeds Hospitals Charity website here. Find out more about our door-to-door fundraisers here Who can play? If you are a resident in Great Britain and aged 18 years or over, you can potentially play our lottery. How do I sign up? Enter our next draw by purchasing a single-play lottery ticket, before 23:59 the night before the draw. Sign up to be a regular player via direct debit by completing the online application form. Opens in new window. Call the lottery team on 0113 360 4848 Visit us at our office at St James's University Hospital. In selected areas, you may be visited by one of our face-to-face lottery representatives. Find out more about our face-to-face fundraisers here You may be called by one of our telephone representatives. Find out more about our telephone fundraisers here How does the lottery work? Each player makes an advance payment for a unique number that is then entered into the weekly draw. Winners are selected by random number generator draw software and each number has an equal chance of winning a prize. Each weekly lottery entry costs £2.00. You pay by Direct Debit at £8.67 per month per entry, which covers entry for the full year. Once you have signed up you will receive a welcome letter with your unique lottery number, and the date of your entry into the draw. Your unique number is also used in the weekly rollover draw. If it is selected by the random number generator draw software, you win the amount that is in the rollover prize pot at that time. If no winner is selected the prize pot continues to roll over by £500 each week until its won or reaches £25,000. Read our Terms and Conditions. How many entries can I have each week? The maximum number of entries you can purchase as a single-draw entrant is 50. The maximum number of entries you can purchase if you are a regular direct debit entrant is five. Any request to exceed these numbers is at the discretion of the Lottery Manager and will be subject to a customer interaction. For more information, see our Terms & Conditions. Can I choose my own lottery number/s? No. Your unique lottery number/s are chosen randomly and will be your number/s for the duration of your membership of our lottery. When you sign up the lottery, you will be sent confirmation of your unique lottery game numbers in your welcome letter. Can I Gift Aid my lottery payments? No, unfortunately we cannot claim Gift Aid on funds raised through lottery entries. Is there a delay between signing up entry into the draw? If you are purchasing a single-play lottery ticket for a one-off draw, you have until 23:59 the night before the draw to be entered. If you sign up after that, you will be entered into the next draw. If you are setting up a Direct Debit as a regular player, we are legally required to provide you with a 10-day cooling off period to allow you to change your mind if you wish. Once this 10-day period has passed, your Direct Debit will be deducted at the earliest date possible – this date will be outlined in your welcome letter. I already have a Direct Debit with Leeds Hospitals Charity– can I use that to play the lottery? No, this is not possible, you will need to set up another Direct Debit for lottery payments. This means that if you want to cancel the lottery at any time this does not affect your current Direct Debit with Leeds Hospitals Charity. I want to make some changes to the Direct Debit details (bank account details/payment schedule etc) for both lottery and donation – am I able to do this? No, this is not possible, you will need to set up another Direct Debit for lottery payments. This means that if you want to cancel the lottery at any time this does not affect your current Direct Debit with Leeds Hospitals Charity. What are the prizes? Our current weekly prize fund: Jackpot 1 x £1,000 2nd 1 x £100 3rd 4 x £25 4th 5 x £10 Rollover £500 - £25,000**Rollover accumulates £500 each week until winner is drawn. Maximum prize £25,000. How will I know if I’ve won? After the draw has taken place all winners will be contacted and informed of their winnings. Any players who pay be monthly direct debit will automatically be paid by BACS within 10 working days of the draw date. Any trust winners who pay via payroll will be contacted and asked to provide bank account details for payment to be made. Winning numbers can also be found here I've lost my game numbers. What should I do? If you've lost your lottery game number(s), then do not worry. You can call our friendly lottery team on 0113 360 4848 or if you would prefer to email, you can email us at or email [email protected] Who do I contact to change my name / address details? Please call our lottery helpline on 0113 360 4848 or email us at [email protected] How much money does the lottery raise for charity? The profits from all our lotteries are paid directly to Leeds Hospitals Charity after we have deduced the lottery running costs and the prizes. A minimum of 20% goes to Leeds Hospitals Charity. This is used to help fund the things that make a real difference to patients and their families, and help to enhance the care the NHS already provides. This includes life-saving equipment, treatments and research into rare diseases, and helps to bring hope, happiness and home comforts to every bedside. Over time and with the increase in the number of ticket sales, the proceeds to the charity will increase. Is the Charity and the lottery regulated? We are open and transparent about the way our lottery operates, and by law we must operate fairly and provide our participants with the information they need to make an informed decision. Leeds Hospitals Charity is a registered charity in England and Wales (Reg No. 1170369) and a company limited by guarantee, registered in England and Wales (Company No. 10492128). Leeds Hospitals Charity and our lottery is licensed and regulated in Great Britain by the Gambling Commission under account number 58230. The responsible person is Paul Watkins. Our full Terms and Conditions are available by request or are available on our website: Terms & Conditions. By participating in the lottery you agree to our Terms & Conditions. Are my funds protected? No, customer funds held by Leeds Hospitals Charity are not protected in the event of insolvency. Refunds can be requested at any time, prior to draw deadlines, by contacting our office. How can I cancel my direct debit? Please call the lottery team on 0113 360 4848 or email [email protected] How do I find help for problem gambling? Players must be resident in Great Britain and over 18 years of age. Please gamble responsibly. For practical help and support on problem gambling, contact GAMCARE www.gamcare.org.uk or on 0808 802 0133 or visit begambleaware.org if needed. BeGambleAware: begambleaware.orgTel: 0808 8020 133 GAMCARE: www.gamcare.org.uk What is Self-Exclusion? Anyone who is concerned their gambling may be becoming a problem can request to be temporarily excluded from all our gambling activities. They just need to contact us to discuss whether a self-exclusion (minimum of 6 months) is the best option, and if it is we can agree this with them. If an individual is self-excluded, we place their details on an exclusion database and they will not be able to take part in any of our lotteries or draws and they will not receive any gambling related marketing from us. After six months (minimum) the self-exclusion will be removed unless the individual contacts us to request that it is extended. For further information on the full procedure, please read our Self-Exclusion Policy or talk in confidence to a member of our lottery team by filling in a Self-Exclusion Form Self Exclusion Where can I can find the lottery terms and conditions and other policies? All of our policies can be found on our Terms & Conditions page. Lottery Terms & Conditions How the lottery benefits Leeds Hospitals Charity Money raised from our Lottery helps support Leeds Teaching Hospitals Trust purchase specialist equipment and lead pioneering research that will transform services. Every Lottery ticket helps Leeds Teaching Hospitals deliver the best care to over a million patients each year. The difference donations make Players must be over 18 It is an offence for anyone under 16 to participate in a lottery. Our lottery games are only open to people aged 18 or over. To protect young people and support responsible gambling, we reserve the right to ask for proof of age. We will not award prizes to anyone who cannot confirm they meet the age requirement. Licenced and regulated by the Gambling Commission Leeds Hospitals Charity Lottery is licensed and regulated in Great Britain by the Gambling Commission under account number 58230. Responsible person: Paul Watkins. Customer funds held by Leeds Hospitals Charity, are not protected in the event of insolvency. More details here. A member of The Lotteries Council. For guidance on responsible gambling please visit www.begambleaware.org Contact the lottery team Responsible Gambling Self Exclusion Lottery Terms & Conditions Manage Cookie Preferences