Responsible Gambling Play Now | Lottery Home | Rules | Winners | Lottery FAQs This Responsible Gambling Policy details how Leeds Hospitals Charity identifies and signposts customers to guidance and support when their gambling has become a problem. Leeds Hospitals Charity and its staff will take reasonable steps to identify customers who may be experiencing difficulties with gambling behaviour and signpost them to appropriate guidance and support. While most people do gamble within their means, for some gambling can become a problem. To help customers to keep control of their gambling and recognise when it has become a problem Leeds Hospitals Charity will provide information on its lottery communications to highlight that they should: See gambling as entertaining and not as a way of making money Avoid chasing losses Only gamble what is affordable Keep track of the time and amount spent spend gambling Read the game rules Know that professional help is available. If a customer contacts Leeds Hospitals Charity and is concerned that gambling may have taken over their (or someone else's) life, the following prompts will be used by staff to help them identify problem gambling: Do you stay away from work to gamble? Do you gamble to escape from a boring or unhappy life? When gambling and you run out of money, do you feel lost and in despair and need to gamble again as soon as possible? Do you gamble until your last penny is gone, even the fare home or the cost of a cup of tea? Have you ever lied to cover up the amount of money or time you have spent gambling? Have others ever criticised your gambling? Have you lost interest in your family, friends or hobbies? After losing, do you feel you must try and win back your losses as soon as possible? Do arguments, frustrations or disappointments make you want to gamble? Is your mental health being affected because of your gambling? Where a customer answers 'yes' to one or more of these questions they may have a gambling problem and will be advised that if they wish to speak to someone about it, they should contact the National Gambling confidential helpline on 0808 8020 133 or visit the GambleAware website for further information: gambleaware.org Self-exclusion When Leeds Hospitals Charity or any of its staff receive communication from an individual who wishes to be self-excluded, they will direct them to the Lottery Self-Exclusion Form available here, or the Lottery helpline on 0113 360 4848. Once the individual has completed and submitted the Lottery Self-exclusion Form, the individual’s details will be entered onto the self-exclusion register. Exclusion Period You will not be able to take part in any of our lotteries for a minimum of six months, maximum of 12 months. After six or 12 months the self-exclusion will be removed unless we are advised by you within the two weeks prior to the expiry, and we will then extend the self-exclusion up to a further six months. Any extension will be for six months minimum and is then renewable one or more times, through you taking positive action and advising us. Self-exclusion Policy Leeds Hospitals Charity Lottery is committed to providing a responsible gaming environment. If you are concerned that gambling may have become a problem for you and would like to self-exclude to prevent your participation in lotteries managed by Leeds Hospitals Charity Lottery, then please follow the advice in our Self-exclusion Policy You can also find our more in our Frequently Asked Questions I would like to self-exclude Simply fill out the form below or call the Lottery helpline on 0113 360 4848: Self-exclusion form Players must be over 18 It is an offence for anyone under 16 to participate in a lottery. Our lottery games are only open to people aged 18 or over. To protect young people and support responsible gambling, we reserve the right to ask for proof of age. We will not award prizes to anyone who cannot confirm they meet the age requirement. Licenced and regulated by the Gambling Commission Leeds Hospitals Charity Lottery is licensed and regulated in Great Britain by the Gambling Commission under account number 58230. Responsible person: Paul Watkins. Customer funds held by Leeds Hospitals Charity, are not protected in the event of insolvency. More details here. A member of The Lotteries Council. For guidance on responsible gambling please visit www.begambleaware.org Contact the lottery team Responsible Gambling Self Exclusion Lottery Terms & Conditions Manage Cookie Preferences